Privacy Policy

  1. INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

    1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

    1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Sandton Boutique. The controller for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data.

    1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

    DATA COLLECTION WHEN VISITING OUR WEBSITE

    When you use our website for information purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data that is technically necessary for us to display the website to you:

    • Our visited website

    • Date and time of access

    • Amount of data sent in bytes

    • Source/reference from which you accessed the page

    • Browser used

    • Operating system used

    • IP address used (if applicable: in anonymized form)

    The processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of unlawful use.

    COOKIES

    In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

    In some cases, cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 Para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

    We may work with advertising partners who help us to make our Internet offer more interesting for you. For this purpose, cookies from partner companies may also be stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the respective information collected in the following paragraphs.

    Please note that you can set your browser in such a way that you are informed about the setting of cookies and can individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for each browser under the following links:

    Please note that if you do not accept cookies, the functionality of our website may be limited.

    CONTACT

    As part of contacting us (e.g., via contact form or email), personal data is collected. The data collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of processing your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f GDPR. If your contact aims at concluding a contract, an additional legal basis for the processing is Art. 6 Para. 1 lit. b GDPR. Your data will be deleted after final processing of your inquiry, which is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no legal retention obligations.

    DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

    According to Art. 6 Para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected can be seen from the respective input forms. You can delete your customer account at any time by sending a message to the above address of the controller. We store and use the data you provide for contract processing. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to further use of your data or a legally permitted further data usage from our side has been reserved, about which we will inform you accordingly.

    USE OF YOUR DATA FOR DIRECT ADVERTISING

    6.1 Registration for our email newsletter
    When you sign up for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Further optional data is voluntary and is used to address you personally. For sending the newsletter, we use the double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed that you consent to receiving newsletters. We will then send you a confirmation email asking you to confirm that you wish to receive newsletters in the future by clicking on a corresponding link.

    By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you register for the newsletter, we store your IP address and the date and time of registration entered by the Internet service provider (ISP) in order to be able to trace any misuse of your email address at a later point in time. The data collected by us when you register for the newsletter will be used exclusively for advertising purposes in the form of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

    6.2 Sending the email newsletter to existing customers
    If you have provided us with your email address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services from our range by email. In this regard, we do not need to obtain separate consent from you. The data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising pursuant to Art. 6 Para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, we will not send any emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with future effect by sending a message to the controller mentioned at the beginning. For this purpose, you will only incur transmission costs according to the basic rates. Upon receipt of your objection, the use of your email address for advertising purposes will be stopped immediately.

    DATA PROCESSING FOR ORDER PROCESSING

    7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are used, we will inform you about this explicitly below. The legal basis for the transfer of data is Art. 6 Para. 1 lit. b GDPR.

     

7.2 Use of Payment Service Providers

PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal, we pass your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only insofar as it is necessary for payment processing. PayPal reserves the right to conduct a credit check for payment methods such as credit card via PayPal, direct debit via PayPal, or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be transmitted to credit agencies in accordance with Art. 6 Para. 1 lit. f GDPR based on PayPal's legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check regarding the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit check may include probability values (so-called score values). If score values are included in the result of the credit check, they have their basis in a scientifically recognized mathematical-statistical procedure. Address data is also included in the calculation of the score values, among other things. For further data protection information, including the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

SOFORT
If you select the payment method "SOFORT," payment processing will be carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany ("SOFORT"), to whom we pass on your information provided during the ordering process, together with the information about your order, in accordance with Art. 6 Para. 1 lit. b GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on to SOFORT for the purpose of processing the payment with the payment service provider and only to the extent necessary for this purpose. You can find further information about SOFORT's data protection provisions at the following Internet address: https://www.klarna.com/sofort/datenschutz.

8. CONTACT FOR REVIEW REMINDERS

Own review reminder (not sent by a customer review system)
We use your email address for a one-time reminder to submit a review of your order for the review system used by Sandton Boutique, provided you have given your express consent for this during or after your order in accordance with Art. 6 Para. 1 lit. a GDPR. You can revoke your consent at any time by sending a message to the controller responsible for data processing.

9. USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook Plugins with Shariff Solution
Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To increase the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins, but only as HTML links into the page. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is made to the servers of Facebook. If you click on the button, a new browser window will open and call up the Facebook page on which you can interact with the plugins there.

Facebook Inc. in the USA is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of the data by Facebook as well as your rights and settings options for protecting your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php.

9.2 Google+ Plugins as Shariff Solution
On our website, so-called social plugins ("plugins") of the social network Google+ are used, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To increase the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins, but only as HTML links into the page. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is made to the servers of Google+. If you click on the button, a new browser window will open and call up the Google+ page, where you can interact with the plugins there, possibly after entering your login data.

Google LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of the data by Google, as well as your rights and options to protect your privacy, please refer to Google's privacy policy: https://www.google.com/intl/de/policies/privacy/.

9.3 Sandton Boutique Plugin as Shariff Solution
On our website, so-called social plugins ("plugins") of the online service Sandton Boutique are used, operated by Sandton Boutique LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Sandton Boutique").

To increase the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins, but only as HTML links into the page. This type of integration ensures that when a page of our website containing such buttons is called up, no connection is made to the servers of Sandton Boutique. If you click on the button, a new browser window will open and call up the Sandton Boutique page, where you can interact with the plugins there, possibly after entering your login data.

Sandton Boutique LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.

For the purpose and scope of data collection and the further processing and use of the data by Sandton Boutique, as well as your rights and options to protect your privacy, please refer to Sandton Boutique's privacy policy: https://help.instagram.com/155833707900388/.

ONLINE MARKETING

10.1 DoubleClick by Google
This website utilizes the online marketing tool DoubleClick by Google, operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display relevant ads to users, improve campaign performance reports, or prevent a user from seeing the same ads multiple times. Through a cookie ID, Google captures which ads are displayed in which browser and can prevent them from being shown multiple times. The processing is based on our legitimate interest in optimal marketing of our website according to Art. 6 Para. 1 lit. f GDPR.

Additionally, DoubleClick can track conversions using cookie IDs, which are related to ad requests. This occurs, for example, when a user sees a DoubleClick ad and later makes a purchase on the advertiser's website using the same browser. According to Google, DoubleClick cookies do not contain personally identifiable information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no control over the extent and further use of the data collected by Google through the use of this tool and therefore inform you according to our knowledge: By integrating DoubleClick, Google receives information that you have accessed the corresponding part of our website or clicked on an ad from us. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, it is possible for the provider to obtain and store your IP address.

If you wish to opt-out of this tracking procedure, you can disable cookies for conversion tracking by adjusting your browser settings to block cookies from the domain www.googleadservices.com, https://www.google.de/settings/ads. Please note that this setting will be deleted when you delete your cookies. Alternatively, you can obtain information about setting cookies and make adjustments through the Digital Advertising Alliance website at www.aboutads.info. Finally, you can configure your browser to notify you about the setting of cookies and decide on acceptance on a case-by-case basis or block acceptance of cookies for specific cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Google LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.

For more information on the privacy policy of DoubleClick by Google, please visit: https://www.google.de/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking
This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, the conversion tracking of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to draw attention to our attractive offers on external websites with the help of advertising materials (so-called Google AdWords). We can determine how successful individual advertising measures are in relation to the data of the advertising campaigns. We thus pursue the interest of showing you advertisements that are of interest to you, making our website more interesting for you, and achieving fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an ad placed by Google AdWords. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can block this use by disabling the Google Conversion Tracking cookie in your Internet browser under User Settings. You will then not be included in the conversion tracking statistics. We use Google AdWords on the basis of our legitimate interest in targeted advertising according to Art. 6 Para. 1 lit. f GDPR.

Google LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.

For more information on Google's privacy policy, please visit: https://www.google.de/policies/privacy/

You can permanently disable cookies for ad preferences by preventing them through the appropriate setting of your browser software or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be used to a limited extent if you have deactivated the use of cookies.

11. WEB ANALYSIS SERVICES

Google (Universal) Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address, which is truncated to ensure anonymization and exclude direct personal reference) is usually transmitted to and stored by Google on servers in the United States.

This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by truncation and excludes direct personal reference. Through this extension, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google.

You can prevent the storage of cookies by setting your browser software accordingly; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de

For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Google LLC, based in the USA, is certified under the EU-US Privacy Shield Agreement, which ensures compliance with the level of data protection applicable in the EU.